The Commonwealth Bank offered a man a credit card limit increase within days of him telling the bank he had a gambling problem, a royal commission has heard.
David Harris ended up in a cycle of continually maxing out his credit cards, which were consolidated on to a lower rate card in 2016.
During a call to sort out a change of address later in 2016, Mr Harris was told he was eligible for an increase on his existing $27,100 credit card limit.
“I explained that clearly I’m a gambler. I have a gambling problem,” Mr Harris told the banking royal commission on Thursday.
“I can’t understand why they kept offering me more money.”
Ten days later he received a letter offering an increase to $32,100 and four weeks later another offering a $35,10…
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