Artificial intelligence crowdsourcing provider Appen will use artificial intelligence (AI) itself in a restructuring that will allow it to slash service staff and become more customer-focused.
To put it simply, we are accelerating our transformation into an AI-powered provider of AI data and solutions, said Appen chief executive Mark Brayan as the stock bounced back on the ASX, having been savaged this year on fears the companys big tech customers may become less reliant on its services. Appen shares, which were worth as much as $43.50 in August last year, jumped more than 13 per cent to $12.92 on Wednesday morning.
Appen makes most of its money from crowdsourcing a global workforce of a million people that do the low-level grunt work f…
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