It’s a smartwatch that promises to help keep children safe, but parents who have bought a Moochies device say it shows their kids are hundreds of kilometres away from where they actually are.
It’s just one among a slew of complaints customers have against the watch seller — from incorrect charges to difficulty cancelling plans.
Now, the Telecommunication Industry Ombudsman has raised concerns that the products are still being sold in the lead-up to Christmas, when “unwitting parents could buy these watches for their kids”.
‘Never even slightly accurate’: customer complaints mount
Marina Haddow bought her son a Moochies watch when he wanted to start catching the bus to school by himself.
The 10-year-old has autism and Ms Haddow wanted to…
