Traveldream.com.au sold discounted holidays – curated hiking tours, boutique cruises and cultural getaways through a slick website and polished social media ads. But news emerged last week that the Melbourne-based travel company has collapsed into administration, leaving customers out of pocket by thousands of dollars, and in some cases, stranded overseas.
What many didn’t know was that Traveldream hadn’t been formally accredited with the leading industry body since 2020. Its status under the Australian Travel Accreditation Scheme, run by the Australian Travel Industry Association, had been cancelled.
To make matters worse, most travel insurance policies don’t cover insolvency, meaning many customers have no way to…