Dozens of Aussies, including the family of a terminally ill girl, are thousands of dollars out of pocket after a popular spa company allegedly failed to deliver their orders.
Spas Direct, which has operated under several names including Sunseal Garden Spas, entered liquidation on June 3, 2024 according to ASIC data.
Several customers have levelled shocking allegations at the company, based in Queensland, on a Facebook group with over 400 members.
One affected customer claimed they paid $5,000 to the now defunct company for a spa but allegedly never received the product.
Lauren Elise, whose daughter suffers from an incurable disease, claimed she ordered her a spa in the hopes of easing her symptoms but that it never came.
‘We are…