“We are a small family-run business, and we are genuinely sorry for the hardship and distress this is causing our customers,” Sherborne Wharf Ltd said in a statement.
The group of owners told the BBC they did not know what the future held for their homes and that they faced being out of pocket by thousands.
Jennica Legarta, 30, and her boyfriend wanted to move in on a boat together to combat the rising cost of living.
“We are a young couple and we thought we would make it work on something that was not a conventional way of living,” she said.
Last month, she said she paid £3,400 up front for the whole year to secure mooring and electricity for her boat.
“There was no prior warning or anything to inform people to make any plans going…