ASX-listed CommsChoice Group is planning to restructure its business, which will see its offshore call centre downsized with key functions moving back to Australia and about eight staff made redundant as it aims to remove non-core costs from operations and sales areas in Australia.
The company also plans to pump more resources into its key partners and indirect sales group, which it says has been experiencing positive momentum with channel partners, dealers, and IT service providers.
We were not seeing the level of customer service and responsiveness we needed in our business to satisfy the needs of our Australian business and corporate cus…
Read the full article at: https://www.arnnet.com.au/article/662722/commschoice-group-cuts-staff-amid-business-restructure/