Image counts for everything in the current climate, as travel agencies look to reassure their customers they can handle their bookings as economies start to recover.
And company travel managers will be seeking guarantees from them that they can cope with a surge in activity as travel restrictions lift, particularly as governments wind down their financial support packages and labor shortages threaten a wider industry recovery.
The time of truth is approaching, according to one global travel buyer working in the retail sector. Its especially difficult to read how privately owned companies are doing. Its up to them to provide the transparency, he said, preferring to withhold his name.
Several large agencies now appear to be ramping up the…
Read the full article at: https://skift.com/2021/06/29/corporate-travel-agencies-restructure-to-gain-edge-for-recovery/