Glastonbury fans who paid more than £10,000 each for glamping packages have been left out of pocket and face missing the festival after the company through which they booked their tickets entered liquidation.
In an email sent to some customers, Yurtel, which provided what it calls a luxury festival experience, said it would be unable to “fulfil its future obligations” to them after entering insolvency this month.
It said it could not provide refunds and customers would have to go through a third party to claim back money once the liquidation process had begun.
Customers also learned that the tickets into the festival that they thought they had booked as part of the packages had not been bought.
Not all affected customers received the…
