The Commonwealth Bank offered to boost a customers credit card limit by thousands of dollars – adding to his existing debt of more than $27,000 – just days after he told the bank he had a problem gambling habit.
And the bank has not yet put enough systems in place to prevent similar cases, a senior CBA executive admitted under questioning at the banking royal commission on Thursday.
David Harris, a 30-year-old roofer, started gambling with funds from his credit card in early 2015 and quickly reached his $10,000 limit, before he was given a second and then a third credit card from the CBA.
He kept using mo…
Read the full article at: http://www.watoday.com.au/business/banking-and-finance/i-tried-to-reach-out-for-help-cba-gave-a-problem-gambler-more-debt-20180322-p4z5qw.html