Administrators for collapsed travel chain STA Travel say they will not offer refunds to customers who cancelled their holidays because of the COVID-19 pandemic.
STA Travel appointed administrators from Deloitte on Saturday after weeks of refund claims from angry customers forced to ditch their travel plans amid domestic and international border closures.
The chain, which currently employs about 180 full-time staff, has closed its 27 stores amid the administration, with administrator Jason Tracy assessing company finances with an eye towards restructuring or a potential business sale.
In the meantime, Deloitte has told customers they will not be able to get cash refunds for cancelled trips.
Due to the current circumstances we are not cu…
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