The solar panels Christina Jimenez got four years ago for her home in Fort Worth came with a warranty.
“If anything goes wrong, they told me to contact the installer, which would be TriSmart,” she said.
When a panel went out last February and then another ten stopped working in April, she reached out to the company that sold her the system.
Fourteen e-mails and dozens of phone calls later, she says she never got through to anyone. So she turned to the internet in search of answers.
“I found out on Reddit they’d closed TriSmart,” she said. “A lot of employees got axed a week before Christmas and they were closing the business.”
Jimenez is just one of a growing number of solar customers across the country left in limbo following a…