Thousands of travellers who booked trips with STA Travel could find themselves out of pocket, after the company was placed into voluntary administration.
Some people said they were promised refunds or credit notes by STA, but they had battled for weeks to get an answer about what happened to their money.
Emily Vale and her partner were looking forward to their first trip home to the UK since they moved to New Zealand five years ago.
“So we had a big three-week trip planned with returning flights booked with STA Travel,” Vale said.
They had booked the trip last year – well before Covid-19 all but put a stop to international travel.
Vale said they were meant to take off in April, but by the end of March it was c…
Read the full article at: https://www.rnz.co.nz/news/national/424426/travellers-face-losses-as-sta-travel-goes-into-voluntary-administration