Attributable to Virgin Australia Group CEO Jayne Hrdlicka:
This is a difficult moment for Australian aviation with Rex entering voluntary administration and announcing the immediate suspension of its 737 jet operations. It is also a reminder of the challenging nature of our industry.
Our team is now moving quickly to support Rex’s customers and people.
Impacted Rex customers will be supported with rebooking on an equivalent Virgin Australia service free of charge. Customers will need to contact Virgin Australia before 14 August 2024 to take up this offer.
Rex customers with imminent travel in the next 48 hours should contact the Virgin Australia Guest Contact Centre on 13 67 89. Those travelling outside 48 hours…