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“We know the growing amount of debt in the energy system is a significant challenge – for those that are living with the significant stress of being in debt, for households that ultimately face higher costs on their bills to cover the debt that can’t be recovered, and for the industry that is limited in its ability to innovate and invest because of the costs of debt,” she said.
“We must protect consumers by striking the right balance between making sure those that can pay are supported to do so, and targeting support at those who need it most. These proposals will both directly reach households and relieve the burden of unmanageable debt, while also making changes to the way that debt is managed in the…
Up to £500 million of energy bill debt is to be paid off through bill increases spread across millions of UK households, the energy regulator has said.
UK households are set to face a £5 increase in their annual energy costs to help cover the costs of energy debt that will be written off because it has never been paid.
The increase will take place for the 2027/28 year to help suppliers recover unpaid bills linked to recent surges in energy costs.
Ofgem said this rise could be lower depending on how the scheme is taken up and expects this will be somewhat offset by the measures reducing how much customers pay towards debt-related costs such as through debt collection.
Singapore-based bakery chain Twelve Cupcakes has officially ceased operations after being placed under provisional liquidation on 29 October 2025.
In a statement on its website, the company said its last day of operations was on the same date. “We sincerely apologise for any inconvenience caused and would like to express our heartfelt thanks for your kind support and partnership over the years,” it said.
The brand, founded in 2011, had been a popular player in Singapore’s dessert scene, known for its variety of cupcakes and baked goods.
Ofgem has announced a new plan to tackle the growing crisis of energy debt through a new Debt Relief Scheme (DRS). The regulator has confirmed the first phase of the scheme will write off up to £500 million of historic debt built up during the energy crisis, with total energy debt across the UK now reaching £4.4 billion.
Ofgem has stated a final consultation on the first phase of the DRS will be published soon. Alongside the scheme, StepChange would like to see more action to address energy affordability, alongside improvements to energy debt collection standards.
Adam Butler, Public Policy Manager at StepChange, said“Among our clients seeking help from StepChange, energy debt has increased to unprecedented…
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Ofgem said it is planning to “reset and reform” the UK’s growing pile of energy debt, which has added pressure to all household bills
The first phase will look at those on means-tested benefits(Image: Yau Ming Low via Getty Images)
Up to £500 million of household energy bill debt is set to be wiped clean as part of a new relief scheme, announced by the energy regulator. Ofgem, the watchdog, has plans to “reset and reform” the UK’s mounting pile of energy debt, which has been piling pressure on all household bills.
At present, an extra £52 is tacked onto annual household energy bills under the current price cap via a debt allowance to cover energy debts that are never paid and have to be written off. Ofgem revealed it expects to write off…
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