Citizens Advice Scotland (CAS) is demanding action from energy regulator Ofgem to tackle what it calls a ‘massive crisis’ in household energy debt.
In a hard-hitting response to an Ofgem consultation on the issue, CAS is today calling for a new energy debt relief scheme, which would aim to support households who are unable to make their energy costs.
Calling the problem ‘unsustainable and unjust,’ the charity points out that:
- In 2023/24 – the latest year for which data is available – the average energy debt that people bring to their local Citizens Advice Bureau (CAB) was £2,500. Worryingly, this figure is 8% higher than the previous year.
- The average energy…
