(InvestigateTV) — Debt collection calls, texts, and emails can be scary and overwhelming.
Naomi Peden, Senior Housing Counselor with Money Management International, said collection calls are getting more aggressive. Because of this, consumers, especially those who do not know their rights, feel pressured to make immediate decisions, even when it is not required.
Penden regularly hears from people who feel bombarded by collectors. She said that pressure is tied to a growing reliance on debt just to get by.
“It’s because a lot of people are now utilizing forms of debt in order to manage their everyday monthly expenses,” she explained.
Under the Fair Debt Collection Practices Act, consumers have the right to dispute or verify a debt.
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