Exclusive: A NSW woman has revealed how her father unknowingly racked up a nearly $6400 debt from years of unpaid energy bills.
Naomi Thompson, 34, has spent nearly five years helping her ill father slowly bring down the debt – and the balance is a stark reminder of how vulnerable Australians are among the most impacted by the rising costs.
Thompson’s father, who suffered a stroke, didn’t realise he was being contacted by Energy Australia until the bills ballooned to an unmanageable amount.
9news.com.au understands his preferred communication with his energy provider was through letters.
He was also unable to be contacted by phone.
Thompson, too, had no idea…