Firms need to support consumers in financial difficulty “without unnecessary barriers”, the Financial Conduct Authority has set out in its regulatory priorities for consumer finance.
Published today (March 17), the priorities replace more than 40 portfolio letters published each year, to provide firms with a “succinct one-stop shop”.
The FCA set out there was growth of about 8 per cent in consumer credit lending in 2025.
The regulator said it expects lenders to lend responsibly and said innovations in this area includes…