Visit a community legal centre in your state or territory
Local community legal centres, including the Welfare Rights Centre, the Financial Rights Legal Centre, and Legal Aid, may be able to offer free legal advice.
Seniors Rights Service also provides free legal advice for older people, and call be contacted at 02 9281 3600.
Speak with a financial counsellor
Consider speaking with a financial counsellor, who may be able to advise you of your rights and options. The National Debt Helpline is free to call on 1800 007 007 between 9am and 4.30pm local time.
Mob Strong Debt Help is a free service for Aboriginal and Torres Strait Islander people, and is free to call on 1800 808 488.
Lodge an appeal
Services Australia encourages customers to…