Australians are being warned to expect delays across Centrelink, Medicare and child support services for most of next week.
The Department of Human Services confirmed some staff will be taking industrial action next Monday, Wednesday and Friday.
General manager Hank Jongen said the strike – in response to the government’s controversial automated debt recovery scheme – has the potential to disrupt telephone and face-to-face services.
Customer payments, however, will not be affected.
“Of course, anyone who needs to speak to us can phone or visit, they just need to know that this may take longer due to the industrial action,” he said in a statement on Monday.
The department is asking people to use self-service options avail…
Read the full article at: http://www.sbs.com.au/news/article/2017/02/06/centrelink-warns-delays-during-strikes-over-debt-recovery-scheme
