Citizens Advice helped nearly 194,000 people in Wales last year, with energy debt now the most common debt problem its advisers deal with.
The figures are in Citizens Advice Cymru’s impact report for 2025-26, which covers the charity’s 18 local offices across Wales including Deeside and Mold.
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Energy analysts Cornwall Insight forecast on 30 September that the price cap will rise by 16 per cent in January, to £1,999 a year for a typical dual-fuel household.
Benefits were the biggest single reason people sought help, with 102,000 people advised on benefits, Universal Credit and tax credits.
Another 28,000 were helped with…