The City of Cape Town has launched a R2.2 billion debt write-off initiative aimed at easing financial pressure on residents and organisations struggling to pay their municipal accounts. The initiative, approved by City Council, forms part of the 2025/26 budget, which also includes expanded rates and services relief.
Under this programme, eligible customers can apply to have old debt outstanding up to 30 June 2024 written off. To qualify, they must agree to a payment plan for any recent debt and commit to paying their future municipal accounts on time (CoCT).
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