Regulator cracks down on poor practices as £5.6 million in payouts and £13 million in debt write-offs announced
Thousands of UK households will receive compensation or have their energy debts wiped after an Ofgem investigation revealed widespread failings in how energy suppliers forced customers onto prepayment meters (PPMs).
The announcement follows a year-long review by Ofgem into the forced installation of pay-as-you-go energy meters during the height of the cost-of-living crisis.
The regulator confirmed that eight energy firms – Scottish Power, EDF, E.ON, Utility Warehouse, Good Energy, TruEnergy, Ecotricity, and OVO – will now pay compensation and offer support to affected customers.
More than 40,000…
