Latest analysis has found that enforcement agents signposted thousands of people in financial difficulty to specialist advice through an online support hub within the first year of its launch.
The CIVEA-NSN Support Hub was set up by the National Support Network (NSN), in partnership with the Civil Enforcement Association (CIVEA), wad launched to help people access vital services, from debt advice to mental health and housing support.
The webpage was visited more than 20,000 times and facilitated nearly 8,000 referrals to specialist support in the 12 months after it launched in March 2025. It has enabled enforcement agents who are members of CIVEA, the principal trade association for civil enforcement agencies in England…