The eThekwini Municipality has reopened its Special Debt Relief Programme for customers whose account disputes were still under review when the original programme ended in January 2026. The move is intended to provide qualifying residents and businesses with another opportunity to benefit from the debt relief initiative.
Approved by the eThekwini Municipal Council, the reinstated programme applies only to customers with unresolved disputes relating to electricity, water and property rates accounts. The programme is now open and will remain available until the end of August 2026. Municipal officials have identified approximately 154 qualifying account disputes, representing a combined value of about R112.3 million. Mayor Cyril…