Jakarta. Flow, an AI-enabled ethical credit management company, seeks to empower Indonesian borrowers to better manage their debt with a new self-service portal, dubbedFlowCares.
Indonesia is home to one of the worlds most unbanked populations, especially in rural areas. Its financial literacy is also of great concern. A 2019 nationwide survey by the Financial Services Authority (OJK) revealed that Indonesias financial literacy index stood at 38.03 percent, whereas the financial inclusion index was 76.19 percent.
At the same time, people now have better access to financial services, thanks to digitalization, emerging buy-now-pay-later e-commerce players, and peer-to-peer (P2P) lending platforms, among others. According to CEIC data, hou…
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