What began as a struggle to save a family-run grocery store has turned into a case study in how artificial intelligence can support small businesses.
According to a report by CNA Insider, cited by Moneycontrol, Lin Enqi, a 21-year-old student from Singapore, helped revive her family’s neighbourhood grocery shop while pursuing her university education. When she took charge of the business at the age of 18, the store was burdened with debts exceeding S$30,000 (about ₹20 lakh) and was facing declining sales.
Rather than relying solely on traditional retail practices, Enqi turned to ChatGPT to tackle some of the store’s biggest operational challenges.
One of her first hurdles involved organising inventory after the business adopted a new…