(InvestigateTV) — Consumers receiving calls and texts from debt collectors face increasing difficulty determining whether the contact is legitimate or a scam.
Leslie Tayne, a debt relief attorney, said the rise of robocalls and artificial intelligence calls makes it confusing for people to know if they actually owe money. She advised consumers to avoid giving out personal information and instead ask questions to verify the caller’s legitimacy.
“If somebody is contacting you and you’re not sure that’s a legitimate debt collector, ask them for their information. Their full name, their contact phone number, the name of their company. If they have a file number, who the original creditor was. Remember a debt collector is often…