The charity’s 2025 annual report revealed that it saw a total of 3,043 clients regarding 5,692 issues, including those using its dedicated money advice service.
There were three money advisers available to see clients for one session each week, but with a total of 312 money-related enquiries they frequently had to go in more often to keep on top of their caseload.
‘The largest amounts were, understandably, secured, and unsecured loans totalling just less than £1m. for just the new clients registered during 2025, with credit and store cards, tax bills, hire purchase, catalogues and family loans also being common,’ said CEO Ali Marquis.
‘The main underlying causes of indebtedness remains consistent as previous years, being…

