For years, the Consumer Financial Protection Bureau (CFPB) has worked to protect consumers from deceptive and unfair practices, including companies that break the law. That includes defending consumers from deceptive and unfair debt collection practices. But recent changes to the CFPB have restricted the bureau and changed how it works, making it harder for Americans in debt to get help and get ahead financially.
Here’s what you should know about what’s changed and what you can do if you’re having issues with a debt collection practice or related service.
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What the CFPB was designed to do
Congress founded the CFPB in response to the 2007-2008 financial crisis. The CFPB…

