(InvestigateTV) — Thirty percent of all online counseling sessions at Money Management International (MMI) last October came from referrals through artificial intelligence platforms, according to the nonprofit.
MMI provides free credit counseling. Certified credit counselor Marla Puckett said more people are turning to AI for money help, and in the last month alone, about 1,000 people reached MMI through ChatGPT.
According to Credit Karma, financial advice is the second most common use for AI.
Puckett said rising credit card usage and interest rates are pushing more people to seek financial guidance.
“Folks are really buckling down with this economy,” Puckett said. “The credit card usage has gone up. Folks are getting deeper into…

