A call for action on consumer energy debt forms part of a series of recommendations in the first part of the Energy Security and Net Zero select committee’s report into the cost of energy.
The report follows concern about consumers seeking support for energy billing, and the committee said that despite the rollout of smart meters, there were still issues around coverage, and Ofgem should have the back billing period to six months for those on a smart meter.
In addition, the committee’s report found there was record consumer energy debt being carried over onto all bills, standing charges were a “regressive tax on energy access” and the Energy Ombudsman is “toothless”.
Millions of customers currently owe a total of more than…