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After losing his business whilst battling crohn’s disease, Dean found the mounting bills hard to stay on top of.
While applications for hardship to his bank and utilities company proved helpful, Dean’s local council was less understanding when it came to his overdue rates notices.
“I couldn’t look after myself; I couldn’t afford my medication,” admits Dean.
“Everything went and my mental health just plummeted.
“The whole thing fell apart and I basically couldn’t pay my rates.”
With the COVID-19 pandemic threatening to increase financial hardship in the community, the Victorian Ombudsman launched an…