Debt Advice Service Coordinators, at Luton Salvation Army, Tracy Janes and Stephen Yorke helped him negotiate with creditors, set up direct debits, and prioritise essentials. Slowly, Ivan regained control.
Tracy said; “Supporting Ivan over the past few years has been incredibly rewarding—we’ve seen such a transformation in him. When he first came to us, he felt ashamed and overwhelmed, even struggling to open his post, but he knew he had to take control of his situation. Despite facing mental health challenges, Ivan was determined to provide for his family and return to work. With support from our team and partner agencies, he gradually learned to budget and explore debt solutions.”
“As he grew stronger, he…