A leading welfare charity is demanding action from energy regulator Ofgem to tackle what it calls a “massive crisis” in household energy debt.
Citizens Advice Scotland (CAS) is calling for a new energy debt relief scheme that would support households unable to pay their energy bills.
Ofgem had launched a consultation on whether to introduce a scheme to protect consumers from the growing risk of “bad debt” in December 2023.
CAS branded the current scale of household energy debt as “unsustainable and unjust” and said a relief scheme was urgently needed.
David Hilferty, director of impact at CAS, said: “The case for an energy debt relief scheme is inarguable. Only bold, targeted and urgent action will begin to undo the harm…
