Energy markets are highly regulated, so as an energy supplier we get charged certain costs for every single customer we have; even if they don’t use any energy. These costs are passed on to customers via standing charges.
Costs have increased to cover expanding environmental and social schemes like Warm Home Discount – which will be available to more people this year, so costing more overall – and the ECO scheme. Plus, other things, like the administrative cost of taking over the customers of suppliers who’ve gone out of business, and some distribution costs moving from unit price to standing charge.
Recent regulatory changes – Ofgem’s Targeted Charging Review – have increased those costs even more: which we opposed.
Our CEO…
