Ms Jeffrey said the biggest number of queries the Shropshire CAB had received concerned the Personal Independence Payment (PIP).
It is currently paid to more than 3.6 million people who have a long-term physical or mental health condition in England, Wales and Northern Ireland.
There are two elements – a daily living component and a mobility component. Claimants may be eligible for one or both.
Under the government’s proposals, assessments for the daily living part will be tightened.
The Office for Budget Responsibility said it will affect around 800,000 people.
The government has also announced changes to a number of other benefits.
Ms Jeffrey said she also wanted to make people more aware of the financial help and advice they could receive.
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