In 2023/24, the additional benefit income generated for residents increased by 35.1%, with just under £48million secured through claims and appeals.
The team dealt with around 1180 people per month, with residents contacting them directly through the dedicated telephone number or email.
Other referrals came from councillors, MSP’s/MP’s, NHS Lanarkshire and council services such as social work, education and housing.
“I’d like to thank and congratulate everyone involved on what they have achieved and for making such a positive difference to the lives of thousands of people and families across North Lanarkshire,” said Councillor Chris Costello, Convener of the Wellbeing and Tackling Poverty Committee.
“It’s a…
