A COUPLE have been mistakenly billed for £12,000 by two water companies for a leak that did not exist in their new family home.
Anna Pearce, 44, and her husband Andrew, 45, described their four-year debt collection ordeal as “torture”.
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They received a £7,000 water bill from Southern Water (SW) and a £5,000 bill from Sutton and East Surrey Water (SES Water) in 2018, after moving into a home in Cowden, Kent.
Pearce says the SW engineers visited the property to look for a leak, but couldn’t find anything.
A local contractor said the £12,000 bill was in fact related to a nearby water plant – and the meter happened to be situated on the couple’s driveway.
After…
