Debt remains one of the biggest single issues that is brought to the Scottish CAB network, second only to social security benefits (though the two are often inter-linked).
The good news is that we really can help people in debt. There are various things we can do: very often creditors are actually willing to talk about finding solutions to the problem, but that of course requires the person in debt to contact them and so many people are frightened to do this and can’t face it or perhaps don’t know how to do it, so the debt remains unpaid and the interest spirals.
MATRICS equips advisers with the skills to contact the creditor on the client’s behalf and encourage a pragmatic engagement between them to reach an outcome…
