Desperate Queenslanders are reaching out for help after struggling to pay mounting phone and internet bills.
More than 137 lawyers, social workers, financial counsellors, NGO workers and professionals were surveyed as part of a report to be released by the Telecommunications Industry Ombudsman and Community Legal Centres Queensland on Friday.
The most common phone or internet issues reported by clients was not having enough money to pay for bills, increasing debt, legal action for debt recovery, misunderstanding their contract, late bill payment, overselling, problems moving house and language barriers.
As a result,…
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