The eThekwini Municipality has reopened its Special Debt Relief Programme for customers whose account disputes were still under consideration when the programme closed in January 2026.
The decision, approved by the eThekwini Municipal Council on Tuesday, applies exclusively to customers with unresolved disputes relating to electricity, water, and property rates accounts.
The reinstated programme is open with immediate effect and will remain open until the end of August 2026.
Approximately 154 qualifying account disputes, with a combined value of about R112.3 million, have been identified.
eThekwini Mayor Cyril Xaba has called on eligible customers to take advantage of this once-off opportunity.
“When we first introduced the programme…