Cases are also becoming more complex
Demand for help from Citizens Advice Bristol has surged by 22 per cent in the past year as residents grapple with financial strain and housing challenges.
The charity’s 2024-25 Impact Report reveals it supported 5,499 people over the past 12 months, a rise of 1,000 compared to the previous year. Advisers addressed 29,557 issues ranging from benefits and debt to employment and housing concerns.
The report shows cases are becoming more complex with clients requiring an average of six contacts to resolve issues. One individual needed 113 separate contacts for support.
Jon Shoesmith, chief executive of Citizens Advice Bristol, said: “While demand is…