AI heralds a new era for debt collection and credit management – IT News Africa

AI, machine learning and robotic process automation (RPA) are reshaping debt collection and credit management. “AI and automation won’t replace people; it eliminates repetitive tasks, freeing teams to focus on higher-value activities,” career credit professional Ian Wood explains. He was speaking at a recent seminar hosted by DebtSource Credit Management, Credit Business Network and Credit…

ECG staff receive training on enhanced debt management

The Electricity Company of Ghana’s (ECG) Revenue Assurance Information Technology team has conducted an extensive training session for the Volta Region’s Priority Clients Management Executives (PCMEs), Debt Management Officers (DMOs), and Revenue Management Officers. The training held on Friday, 28th February, 2025, was aimed at ensuring efficient debt management and steady revenue generation. The session…

Lendela Integrates Revive Financial Solutions to Offer Tailored Debt Solutions to Australians

Lendela, an Australia-based loan matching platform, is partnering with debt relief and management firm Revive Financial, in a move to empower Australians who struggle to secure loans due to financial distress.  By integrating debt management solutions from Revive Financial into its loan matching ecosystem, Lendela aims to offer consumers in Australia tailored debt solutions to…