The resumption of student loan payments means students will need new policies — and our help

After a three-year pause prompted by the pandemic, the clock on student loan repayments suddenly started ticking again in September 2023, and forbearance ended last September. For millions of borrowers like Shauntee Russell, the resumption of payments marked a harsh return to financial reality.   Russell, a single mother of three from Chicago, had received $127,000…

Student Loan Debt: What Went Wrong and How to Fix It

When I started at the Department of Education in the 1990s, student loans were a popular middle-class benefit. College affordability or student loan debt were rarely front-page news. Our dingy offices, a converted World War II warehouse, were a daily reminder of how our work seemed overlooked, too. But in those hallways—literally, my desk was…