Human Services to use private contractor Serco as Centrelink call centre provider – The Canberra Times

Private contractors will answer calls from Centrelink’s welfare recipients after the Department of Human Services outsourced call centre work to multinational services company Serco. In an unprecedented move for the welfare agency, 250 of the company’s Australian subsidiary staff in Melbourne will take calls about payments in a three-year pilot program costing the government $51.7…

How Do We Solve the US Student Debt Problem? Kevin Fudge of American Student Assistance Shares Resources … – EdTech Times

According to Life Delayed, a report issued by American Student Assistance (ASA), The average amount paid for a mortgage, student loans, and credit card debts equals $1,670.12, or 44.2% of the average college graduates take home pay8.2% higher than the maximum debt-to-income ratio required to qualify for a typical home mortgage, and with no room…