Insolvency Service publishes new Individual Voluntary Arrangement protocol to help protect people in debt
The changes to the IVA protocol bring further clarity and certainty for both consumers and creditors. Research published in October 2024, showed concerning evidence of poor practice by some providers. The revised protocol comes into effect from 1 June 2025 and is the product of the agency working alongside regulators, creditors, IVA providers and charities. …









