Leaked Centrelink memo shows staff told not to process debt disputes in person – ABC Online

Related Story: Government knew of potential problems with Centrelink system Centrelink management has ordered frontline staff working in branches not to process disputes over the Federal Government’s controversial debt claw-back scheme and instead refer welfare recipients to an online portal. Key points: Memo orders branch staff not to process debt disputes…

Those with alleged Centrelink debt are turning to payday loans – finder.com.au

Centrelink’s automated debt recovery will continue despite a widespread backlash. Some Centrelink recipients that have been targeted in the department’s new debt recovery endeavour are finding themselves in severe financial stress, with some looking at taking out a payday loan to get by. Speaking to the Herald Sun, Centrelink recipient Michael Bond said issues relating…